What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does the 100MB apply when using Dropbox or FTP?

    Asked by cinekid on May 12, 2011 at 09:06 AM

    Hi,

     

    I would like to test Jotform in our non-profit organization.

     

    For this I setup a free account.

     

    Does the 100MB limit apply when I have submissions uploaded through FTP or Dropbox?

     

    Looking forward to your reply.

     

    Kindn regards,

     

    Dennis

  • Profile Image
    JotForm Support

    Answered by abajan on May 12, 2011 at 09:11 AM

    Hi Dennis

    Yes, the 100 MB limit still applies but you can always download the files to your computer and delete them from where they're stored online to free up space.

    Thanks for asking and feel free to discuss this further or any other form related matter.

     

    ~ Wayne

  • Profile Image

    Answered by cinekid on May 12, 2011 at 09:17 AM

    Hi,

     

    Thank you for the prompt reply!

    I'm thinking of setting up the FTP option.

    Will deleting the entries affect the FTP uploads? (Eg delete them too?)

     

    Also, will the files be renamed so they can easily identified against the form entries?

     

    Thank you once again.

     

    Best regards,

    Dennis

  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 12, 2011 at 05:09 PM

    Hi,

    Upon testing, I found out that deleting the entries in your Jotform account would not affect the FTP uploads in any way.

    The entries will be uploaded to your FTP account in this fashion:

    Folder Name (you specified) > Form Name > Submission ID > Submission Entry

    Inside the submission ID folder you will find the files you uploaded (they will retain their original filename) and a PDF containing all the information filled by the user.

    Hope this post was of any use to you. If you have other queries, please let us know.


    Neil