How do I search the Submissions in-box for a specific applicant's name

  • miamivalleycap
    Asked on August 21, 2020 at 8:23 AM

    How do I search the Submissions in-box for a specific applicant's name by using the Filter tab - Full Name - auto fills the name in - press Search tab, but then the results come back as "No submission". Although I've previously confirmed the application. Thank you.

    Ronni

  • Girish JotForm Support
    Replied on August 21, 2020 at 9:18 AM

    Could you confirm, if you are searching for the submission on the JotForm Inbox page?

    15980156942108 14 Screenshot 10

    If yes, that feature is not available for HIPAA accounts due to the fact that the data are stored encrypted on our servers.