documentation on Report to Cloud

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    Rcpayne2005
    Asked on August 21, 2020 at 10:44 AM

    Hello, is there any documentation on the Report to Cloud app?  On the app launch page it states you can select the frequency of the report being generated to Dropbox.  However, I cannot find that option anywhere in the app.  I have liked the form to a report and to a folder in Dropbox.  It says the link is successful.  I am not seeing the report in the Dropbox folder (just the DPF of the form).  I am assuming it is not being placed in the folder immediately and there is a default frequency as to when it will be generated to the folder but I am not able to find documentation as to what that frequency is.  Thank you for your assistance.

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    Basil_A
    Answered on August 21, 2020 at 11:48 AM

    Hi,

    The app synchronizes the report to dropbox every hour I believe.

    Could you try deleting the report and reconnecting the app once again with a new report?

    Looking forward to your reply.