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Rcpayne2005Asked on August 21, 2020 at 10:44 AM
Hello, is there any documentation on the Report to Cloud app? On the app launch page it states you can select the frequency of the report being generated to Dropbox. However, I cannot find that option anywhere in the app. I have liked the form to a report and to a folder in Dropbox. It says the link is successful. I am not seeing the report in the Dropbox folder (just the DPF of the form). I am assuming it is not being placed in the folder immediately and there is a default frequency as to when it will be generated to the folder but I am not able to find documentation as to what that frequency is. Thank you for your assistance.
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Basil JotForm SupportReplied on August 21, 2020 at 11:48 AM
Hi,
The app synchronizes the report to dropbox every hour I believe.
Could you try deleting the report and reconnecting the app once again with a new report?
Looking forward to your reply.