What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my email address is in our BOUNCE LIST.

    Asked by excelfleet on August 05, 2013 at 07:23 PM

    notice: my email address os on your bounce list....can your remove: excelfleetlimo @ yahoo.com and limorideinfo@ yahoo.com

    thx,

    evelyn

    email bounce list bounce
  • Profile Image

    Answered by khrisell on August 05, 2013 at 07:30 PM

    Hello,

    I have removed your email from the bounce list.

    You should now be able to receive emails.

    Please refer to this guide to prevent this issue to happen in the future.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Kindly try the test email and let us know if problem persists.

    Thank you for using JotForm.