What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Delays with data transferring to Goolge Spreadshet

    Asked by malenysupaiga on August 06, 2013 at 12:55 AM

    The following URL is intergrated with a Google Spreadsheet and over the last week we have experianced some significant delays before the information is appearing in the sheet.

    It's occured again today with none of today's 4 submissions making it to the spreadsheet, however the submissions are showing as lodged and we have received the submission emails.

    None of the fields have been recently changed or updated.

    Page URL:

  • Profile Image

    Answered by khrisell on August 06, 2013 at 02:54 AM


    I have replicated the issue. I created a clone of your form, integrate google spreadsheet using my account and I am also unable to see the data being synced on the google spreadsheet. 

    I will go ahead and escalate the issue to our higher level of support.

    We will keep you posted on this thread for any updates.

    We are very sorry for any inconveniences that it may have caused you.

    Thank you

  • Profile Image
    JotForm Support

    Answered by Welvin on August 09, 2013 at 09:51 AM


    Good day! Just an update with regards to this issue. Our developers have already made a fixed about this. Can you please re-integrate the form to Google Spreadsheet?

    Let us know for the results.