Delays with data transferring to Goolge Spreadshet

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    malenysupaiga
    Asked on August 06, 2013 at 12:55 AM

    The following URL is intergrated with a Google Spreadsheet and over the last week we have experianced some significant delays before the information is appearing in the sheet.

    It's occured again today with none of today's 4 submissions making it to the spreadsheet, however the submissions are showing as lodged and we have received the submission emails.

    None of the fields have been recently changed or updated.

  • Profile Image
    khrisell
    Answered on August 06, 2013 at 02:54 AM

    Hello,

    I have replicated the issue. I created a clone of your form, integrate google spreadsheet using my account and I am also unable to see the data being synced on the google spreadsheet. 

    I will go ahead and escalate the issue to our higher level of support.

    We will keep you posted on this thread for any updates.

    We are very sorry for any inconveniences that it may have caused you.

    Thank you

  • Profile Image
    Welvin
    Answered on August 09, 2013 at 09:51 AM

    Hi,

    Good day! Just an update with regards to this issue. Our developers have already made a fixed about this. Can you please re-integrate the form to Google Spreadsheet?

    Let us know for the results.

    Thanks