I am having error message when I try to set-up email alert.

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    Asked on August 06, 2013 at 12:59 AM


    I am trying to set up an email alert and I keep getting error messages and I have to close the program. I managed to delete an old email alert going to the wrong person, but now I have a form that has no email alerts at all.

    I hope this is just a temporary bug. But Jotform has been buggy all morning...


    Please contact me on matthew.lambert@pearson.com.au

    (P.S. the Jotform login is for my boss - andrew.ritchie@pearson.com.au but he doesn't use it, so please contact me instead)

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    Answered on August 06, 2013 at 03:34 AM


    May we ask when are you getting the error?

    Kindly clear your browser cache and cookies and try again.

    If you will see the error again, can you please take a screenshot so that we could check what is the error you are having so that we could further investigate?

    Thank you and we will wait for your response.