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KBLEE206Asked on August 21, 2020 at 8:04 PM
Hi-- sorry again- i figured out how to send out the autoresponder to the sender's email. but the question I have now is, we have a calendar feature where they make their appointment (day and time)
how do i allow that piece of information to be included in a sentence format.
for example- i'd like to to say, "Your appointment is scheduled for (appontment)"
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Jed_CReplied on August 21, 2020 at 10:09 PM
Please check my screencast below on how you can include it into your autoresponse email body.
The idea is just you click on the "Form Fields" button to select which field to insert in your email body.
I hope that helps. Let us know if you have any questions or if you need further assistance.
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KBLEE206Replied on August 22, 2020 at 2:28 PMI see your screencast and it makes sense to me- but when i go to create my
email in the “AUTORESPONDER” option, i don’t see (appointment) as a
selection option in the FORM FIELDS drop down menu for some reason??
why is that?? the only things that show in the FORM FIELDS drop down for me
are SUBMISSION ID AND FORM TITLE.
https://hipaa.jotform.com/build/201765914165155/settings/emails
would love your help!
kathy
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John Support Team LeadReplied on August 22, 2020 at 7:38 PM
Hello Kathy - It seems you already figured it out:
It could be that the PHI is enabled for the Appointment field at the time you're creating the email, reason why it doesn't show up on the choices. The PHI should be disabled:
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KBLEE206Replied on November 10, 2020 at 6:28 PMI see your screencast and it makes sense to me- but when i go to create my email in the AUTORESPONDER option, i dont see (appointment) as a selection option in the FORM FIELDS drop down menu for some reason??
why is that?? the only things that show in the FORM FIELDS drop down for me are SUBMISSION ID AND FORM TITLE.
https://hipaa.jotform.com/build/201765914165155/settings/emails
would love your help!
kathy
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Jed_CReplied on November 10, 2020 at 7:46 PM
I just tested your form and I was able to get the appointment field date appear in my notification.
May I know if you have already tested it? Looking forward for your response.