Error 404 when viewing uploads

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    CLYDE COURTeNAY
    Asked on August 22, 2020 at 11:23 AM

    downloaded forms to my email and it's not accessible.  

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    JohnRex
    Answered on August 22, 2020 at 01:18 PM

    Hello Clyde - If this is the account where the forms are located: lcccaoe1, I can see that the account's Privacy Setting has been set to "Enabled".

    It means that the attachments can only be viewed if you are logged on to the said account, otherwise, it will return a 404 error as you mentioned.

    Please try disabling it by going to the account's settings and uncheck the following options:

    1570473116privacy.png 

    Here's a quick guide for that:

    1570473219privacy.gif