From builder shows only blank white page after switching to Classic Form Layout

  • khoawasabi
    Asked on August 22, 2020 at 12:56 PM
    2) when i switch back from card mode to classic mode then I can't access to the form edit any more.
  • John Support Team Lead
    Replied on August 22, 2020 at 1:02 PM

    I was able to replicate the issue on my end. When I access the form in the builder, it only shows a blank white page. This happens as well on a cloned form.

    I will be sending this bug ticket to our backend team for further checking. We'll keep you posted here for updates.

    Meantime, you can just use the CARD FORM layout. To do that, access this link: https://www.jotform.com/build/202301259994053/settings and set the Layout to a Single Question per page:

    From builder shows only blank white page after switching to Classic Form Layout Image 10

    Apologies for this inconvenience.


  • gokhaneryilmaz
    Replied on August 27, 2020 at 3:51 AM

    Hello,

    The issue should be resolved now. 

    Thanks for informing us.

    If you need further help please let us know.

  • khoawasabi
    Replied on August 27, 2020 at 4:28 AM
    Ok perfect
    ...