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janieradAsked on August 22, 2020 at 1:21 PM
Hello --
When I opened this JotForm account, I made a typo in my email address. I left out the "w" in the "meow" part of it.
The correct email is: arfandmeow44@gmail.com
I have tried to correct it in the account Profile, but get a message that the corect email address "is already registered."
I am very sure that no one else has this email. Can you please correct this for me so I can receive your emails?!
Thank you,
Janie Radosevic
(530) 432-2410
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Eduardo_HReplied on August 22, 2020 at 4:01 PM
Hello, @janierad
I have removed a "Guest" (provisory) account associated with your e-mail. That account was preventing you from using the e-mail on your new account. You should be able to change it now.
Guide: How-to-Change-the-Email-Address-Used-for-Notification-Email
Let us know if you need any further assistance.