Offline form access

  • Profile Image
    chrisprefix
    Asked on August 23, 2020 at 09:15 AM

    Hi, I have a form that i use with the app and may not have mobile data when I need to access the form. I have set the form as an offline form but I can not gain entry to the app when I do not have cell data or wifi. The app restarts as the enter password screen every time - it isnt online so it can not verify my password and username -I therefore can not gain access to the form.

    I'm using an Andriod cell phone running android 10.


    Thanks in advance for any help


  • Profile Image
    VincentJay
    Answered on August 23, 2020 at 01:07 PM

    You can use the form offline with the Jotform Mobile app. I believe it is a mobile settings issue. I tried my Mobile App using android and it is not logging out when I disable the internet connection.

    Please check this page and see if that helps: https://android.jlelse.eu/solving-offline-logout-problem-f3b50da49e7e

    Also, here are the guides for offline form:

    How-can-I-use-JotForm-Mobile-Forms-without-internet-access

    how-to-get-work-done-on-the-go-with-offline-forms