How can I activate my suspended account

  • Rabiu Sani Shawai
    Asked on August 23, 2020 at 12:11 PM

    Please I need help on how to activate my suspended account?

    Thank you

    Jotform Thread 2531197 Screenshot
    Page URL: https://www.jotform.com/account-suspended/
  • Kenneth JotForm Support
    Replied on August 23, 2020 at 3:16 PM

    Thank you for reaching support,

    Let us have some time to review the account and will get back with you as soon we have any updates.

    Thank you for your patience.

    Best.

  • Kenneth JotForm Support
    Replied on August 23, 2020 at 3:46 PM

     Hi there,

    I consulted with our Reviewers Team and have found out that the IP address you are using is masked or perhaps you are hiding your IP.

    Please note that our system will detect any forms/accounts that are not transparent.

    DAF Membership Data Form where DAF stands for Dawakin Tofa Foundation or schools.. are Nigerian.

    You will have to furnish proof of affiliation to the school since we cannot unblock the IP just for them.

    Thank you for your patience.

    Best.