We need our page turned back on

  • Craig
    Answered on August 23, 2020 01:54 PM

    After looking through the rules of Jotform, I realized that by asking our customers for their credit card authorization we were breaking the rules. If we get our account turned back on I can delete that portion of the form and use it again. Having this Jotform is very important to our business. 
    thank you, 


  • David JotForm Support Manager
    Answered on August 23, 2020 06:10 PM

    Thank you for contacting us. We have now deleted the credit card fields. Your account has been reactivated. If you need to process payments through the form, you can integrate with one of the available payment gateways: https://www.jotform.com/help/47-Order-Form-Basics

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    Let us know if you have more questions, we will be glad to assist you.