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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    The Notification I received was incomplete.

    Asked by emclanekinsethcom on August 06, 2013 at 12:25 PM

    We had someone fill out and submit our form. Then I received an autoresponder which did not have all of the information included. All the information was however displayed on the jotforms website when I "viewed submissions."

     

    Please help!

    Page URL:
    http://form.jotform.us/form/31576130560145

    Submissions fill
  • Profile Image

    Answered by EliezerN on August 06, 2013 at 01:07 PM

    Thanks for contacting us.

    I cloned your form and I created a new Notification and a new Autoresponder, then made some tests. I submitted the form, but I was not able to reproduce the issue. There was missing information but it was because of the coditionns you have created. 

    Please click HERE to see a part of my results.

    I would recommend you to create a new Notification and a new Autoresponder, also make sure if your conditions are not interfering, but the issue still persists don't hesitate to contact us.

    Thanks

  • Profile Image

    Answered by emclanekinsethcom on August 06, 2013 at 01:12 PM
    That doesnt show all of the information either. . .
  • Profile Image

    Answered by EliezerN on August 06, 2013 at 02:33 PM

    Actually I couldn't take the entire screen to show you the image, that's why all the information doesn't appear. But I would like to know if you did what I suggested and if you did it, did it work?

    Please let us know if you need you need further assistance, so that we can further investigate.-

    Thanks.