- emclanekinsethcomAsked on August 06, 2013 at 12:25 PM
We had someone fill out and submit our form. Then I received an autoresponder which did not have all of the information included. All the information was however displayed on the jotforms website when I "viewed submissions."
- EliezerNAnswered on August 06, 2013 at 01:07 PM
Thanks for contacting us.
I cloned your form and I created a new Notification and a new Autoresponder, then made some tests. I submitted the form, but I was not able to reproduce the issue. There was missing information but it was because of the coditionns you have created.
Please click HERE to see a part of my results.
- emclanekinsethcomAnswered on August 06, 2013 at 01:12 PMThat doesnt show all of the information either. . .
- EliezerNAnswered on August 06, 2013 at 02:33 PM
Actually I couldn't take the entire screen to show you the image, that's why all the information doesn't appear. But I would like to know if you did what I suggested and if you did it, did it work?
Please let us know if you need you need further assistance, so that we can further investigate.-