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SQPsychAsked on August 23, 2020 at 7:57 PM
Hi there,
Is there a way to make sure that my card is not automatically billed at the next billing period. I would prefer to pay manually.
thank you,
Shannon Quinn
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Sonnyfer JotForm SupportReplied on August 24, 2020 at 2:03 AM
Hello Shannon - Thanks for reaching out.
You can opt to downgrade your account back to FREE on your account billing page to stop the auto-renewal of your subscription. Your account will remain under the Bronze plan until your subscription date ends.
Guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free
Let us know if you need further assistance.