Is there a way to make sure that my card is not automatically billed at the next billing period?

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    SQPsych
    Asked on August 23, 2020 at 07:57 PM

    Hi there, 

    Is there a way to make sure that my card is not automatically billed at the next billing period. I would prefer to pay manually.


    thank you, 

    Shannon Quinn

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    Sonnyfer
    Answered on August 24, 2020 at 02:03 AM

    Hello Shannon - Thanks for reaching out.

    You can opt to downgrade your account back to FREE on your account billing page to stop the auto-renewal of your subscription. Your account will remain under the Bronze plan until your subscription date ends.

    Guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free 

    Let us know if you need further assistance.