I cant seem to encript my form

  • Profile Image
    parlourbythepoint
    Asked on August 23, 2020 at 10:01 PM

    Please help, when i try to encrypt my form Data it says to enter my password, when i do it says my password is incorrect. I have reset my password and it is still not working. Please adivse.


    Kind regards

    Tulli


  • Profile Image
    Vick_W
    Answered on August 24, 2020 at 04:04 AM

    Hi Tulli,

    I've checked it in my account and it is working here. Please try clearing your form cache and browser cache. Then try it again.

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    http://www.wikihow.com/Clear-Your-Browser's-Cache

    Let us know if you need further assistance.

    Thanks.