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parlourbythepointAsked on August 23, 2020 at 10:01 PM
Please help, when i try to encrypt my form Data it says to enter my password, when i do it says my password is incorrect. I have reset my password and it is still not working. Please adivse.
Kind regards
Tulli
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Vick_W Jotform SupportReplied on August 24, 2020 at 4:04 AM
Hi Tulli,
I've checked it in my account and it is working here. Please try clearing your form cache and browser cache. Then try it again.
https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache
http://www.wikihow.com/Clear-Your-Browser's-Cache
Let us know if you need further assistance.
Thanks.