SAVE AND CONTINUE LATER: send reminder emails to those who did not complete the form

  • minddemand
    Asked on August 24, 2020 at 3:19 AM

    Can I send an automatic email to those who did not complete the form process (card layout) but provided an email address at the start?

    For example, the first question in my sign up form asks for an email address, is it possible to trigger an automatic email (or connect to zapier or any other 3rd party) for those whom did not complete the rest of the form?

    Thanks for your help

    Page URL: https://form.jotform.com/202242239799058
  • Rosa_C
    Replied on August 24, 2020 at 9:07 AM

    Hi there,

    I'm afraid that this feature is not available.

    However, I have forwarded your ticket to the backend team and marked it as a feature request. So, we might implement this in the future.

    We can not provide any time frame for this, but we will update you on this ticket.

    Thanks.



  • minddemand
    Replied on August 25, 2020 at 7:59 PM

    Thanks Rosa,

    To be clear, is their no way to track any info collected in a form before they hit submit on the backend?

    If they drop off before they hit submit is any of that data captured on the backend?

  • Vanessa_T
    Replied on August 26, 2020 at 12:26 AM

    I have answered your last concern on the ticket linked below:

    https://www.jotform.com/answers/2536847


  • minddemand
    Replied on August 26, 2020 at 2:34 AM

    Thanks Vanessa