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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditional Email Notifications

    Asked by borczdixon on August 06, 2013 at 02:47 PM

    I received a response regarding my question about conditional email notifications for my forms - specifically Form 31574376157965 - and I can't seem to find the post in the forum. 

    I'm following up to ask - if the JotForm is sending the notifications successfully - then why aren't those additional email addresses in the header email that I receive?   I only see my email address - and none of the others who are supposed to receive the notification. 

    Thanks - Will 

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    Answered by khrisell on August 06, 2013 at 04:11 PM


    Are you pertaining to this thread?


    I beleive Kade answered your inquiry here.

    On the notification, as long as you have included the email addresses that needs to receive the notification here.


    You should not have any issue receiving them, as long as they are not in the bounce list.

    You seperate email addresses with comma and space.

    I can see that you have set one email only for the notification. So may I know what mutiple email are you refering to, so that we could assist you with it?

    Here's the reference on how to send email notification to multiple email addresses.



    Kindly let us know if you need further assistance, and we'll be glad to help you.

    Happy to help! :)

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    JotForm Support

    Answered by Mike_T on August 06, 2013 at 04:14 PM

    I would like to add that your condition is configured to send to both k*****@n******.com and j******@m*************.com email addresses if Townhomes by NV Homes option is checked.

    Please do a real form submission to see if emails are working right.