What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I did not choose (or click on the box) to have my form secure yet the embed is showing secured...

    Asked by CaravanAirportTransportation on August 06, 2013 at 04:27 PM

    I do not wish to have my form secured but the embed location shows a secure URL. I did not mark the box to have it secured and I want to make sure that it is not going to be that way.  How can I insure that it will not be, since I cannot seem to change it without recreating my entire form?

    Page URL:
    http://caravanairporttransportation.com/reservation.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 06, 2013 at 05:41 PM

    Hi,

    Thanks for reporting. Have you tried logging in and out and clear your browsers cache? That might help.

    Anyway, changing the form from secure to non-secure is pretty easy. You just need to change the starting secure URL from https://secure to http://www.

    Example on the embed embed code:

    From:

    <script type="text/javascript" src="https://secure.jotformpro.com/jsform/32167379438969"></script>

    TO:

    <script type="text/javascript" src="http://www.jotformpro.com/jsform/32167379438969"></script>

    Hope this helps. Thanks!