My jotform is double tapping my inbox.

  • blakeleyr
    Asked on August 24, 2020 at 12:43 PM

    Hi! For some odd reason my JotForms are being resent to my inbox. I am getting 2-3 of the same forms submitted anywhere form a few hours to a few days after it’s received. Can you please look into this? This is very annoying and I’m unable to Continue staying organized. 

  • Richie JotForm Support
    Replied on August 24, 2020 at 2:05 PM

    To clarify, you're receiving duplicate submissions in your inbox but not in the submission page?

    Kindly share the submissions with duplicate submissions?

    To get the submission ID, you can follow this guide:https://www.jotform.com/help/549-Where-to-Find-the-Submission-ID

    Looking forward for your response.