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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cant Upload a jpeg file

    Asked by highvelocity100 on May 12, 2011 at 04:36 PM

    Can you try to place this jpeg file on my Corporate Event 8X10 order Form?

    Page URL:
    www.proviewevents.com

    Screenshot
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    JotForm Support

    Answered by NeilVicente on May 12, 2011 at 06:27 PM

    Hi,

    That particular jpeg file was uploaded by you for a couple of times.

     

    To insert your image:

    1.  Click the Image field under the Power Tools section
    2.  In the Image Wizard, select "Choose from Existing Images" then click Next
    3.  Select your image then click Use Selected Image

    Anyway, I have already inserted the images into your form. You may re-arrange its position to fit your needs.


    Neil

  • Profile Image

    Answered by highvelocity100 on May 12, 2011 at 07:23 PM
    Neil,

    I have revised the graphic several times, that may be why I cant get
    it to load. Can you clean out the images that are stored so that I
    can start fresh?

    Greg

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    Answered by highvelocity100 on May 12, 2011 at 07:25 PM
    I have an updated version of that jpeg that I cannot upload


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    JotForm Support

    Answered by NeilVicente on May 12, 2011 at 08:06 PM

    I don't understand why you couldn't upload the new image. This could be a problem with your browser or your internet connection. You may try restarting your connection or clearing your browser's cache.

    To clear your browser's cache, press Ctrl+Alt+E or go to Edit > Empty Cache

    If this still doesn't work, you may try another browser such as Firefox or Chrome, to see if the problem is browser related or what.

    Anyway, I went out of my way and uploaded the photo that you have attached to this thread. Please take a look at your form now. Let me know if there's anything else I can assist you with.


    Neil

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    JotForm Support

    Answered by abajan on May 12, 2011 at 08:06 PM

    Hi Greg

    I couldn't find a way to delete the pre-existing images but I replaced the image you had with the one requested. Please check your form and let us know if it's okay now.

    Thanks.

     

    ~ Wayne

    EDIT: Hmm... Well it looks like both of us replaced your photo! LOL Anyway, all's well that ends well.

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    Answered by highvelocity100 on May 12, 2011 at 08:41 PM
    Thank you!

    Greg

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    JotForm Support

    Answered by NeilVicente on May 12, 2011 at 08:43 PM

    You're welcome, Greg. We are glad to be of help.

    @abajan sure looks like it :)