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Franzen111Asked on August 24, 2020 at 6:05 PM
To service our customers whose payments can no longer be processed, is our only option to delete their submissions and ask them to resubmit?
Thank you.
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Jed_CReplied on August 24, 2020 at 10:57 PM
Yes, they need to resubmit the form if the date of the pre-authorization has lapse.
Let us know if you have any questions or if you need further assistance.