We missed the six day pre-authorization payment window via integration with Square Reader.

  • Franzen111
    Asked on August 24, 2020 at 6:05 PM

    To service our customers whose payments can no longer be processed, is our only option to delete their submissions and ask them to resubmit?

    Thank you.

  • Jed_C
    Replied on August 24, 2020 at 10:57 PM

    Yes, they need to resubmit the form if the date of the pre-authorization has lapse.

    Let us know if you have any questions or if you need further assistance.