We missed the six day pre-authorization payment window via integration with Square Reader.

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    Franzen111
    Asked on August 24, 2020 at 06:05 PM

    To service our customers whose payments can no longer be processed, is our only option to delete their submissions and ask them to resubmit?

    Thank you.

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    Jed_C
    Answered on August 24, 2020 at 10:57 PM

    Yes, they need to resubmit the form if the date of the pre-authorization has lapse.

    Let us know if you have any questions or if you need further assistance.