My account is locked

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    Avital Cohen 
    Asked on August 24, 2020 at 09:26 PM

    Can you please unlock my account so I can reset my password?  Thanks!

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    ashwin_d
    Answered on August 25, 2020 at 03:07 AM

    I did check your account and did not find any issue with that. Your account is not locked and you should be able to login to your account or reset your account password.

    Do try it out and get back to us if you have any questions. 

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    Avital Cohen 
    Answered on August 25, 2020 at 07:33 AM

    My login name is peachpsychology and the account is still locked.  It still says locked due to 10 attempts to login.  Please help, thanks!

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    ashwin_d
    Answered on August 25, 2020 at 09:42 AM

    I have gone ahead and activated your account "peachpsychology". Do try to login to your Jotform account or reset your account password and get back to us if you have any trouble. The following guide should help you how to reset your account password: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    Do get back to us if you have any questions.