Ability to extract/download the encrypted submission data

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    Asked on August 24, 2020 at 10:05 PM

    I would like the ability to use the data extract and also the report feature with encrypted forms. I understand the data will be encrypted, that is what I want. Some of us have the ability to decrypt the data locally ad would greatly benefit from the reports feature. It is not feasible to handle hundreds or thousands of submissions within the UI viewer, we must have the ability to download them.

    This is a re-post of a comment on Encrypted Forms and How to Use Them

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    Answered on August 25, 2020 at 03:41 AM

    Since the data is encrypted before storing into the Jotform server, it is required to decrypt the data using the private key in order to display the data correctly in the downloaded/exported submission data. We are sorry that we do not have a feature to decrypt the submission data offline. However, the new submissions Sheets view in beta stage should be able to export the decrypted submission data to CSV format.

    Please give it a try and let us know here with the form ID and a screenshot so that we can check further.

    Thank you!