What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions & SSL

    Asked by OLNCMYWeb on June 08, 2010 at 03:01 PM
    Can you tell me when the new month starts in regards to limit resets? I have one submission dated 05/28 and 2 for June. The submission indicator says 3, so I'm thinking the new month starts on anniversary date, not with a new month, is this correct? Is there an easy way to tell what the anniversary date is?

    The 2 forms used to submit the 3 submissions were done using the https:// URL in an iFrame but are not indicated as being SSL submissions in the account information.  Have I done something in the wrong way, is it a reporting bug, are the forms not going through securely, ... ??

    When I test the forms my security settings indicate these forms are secure, I'm stumped as to why they aren't counting against my SSL submissions for the month.

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    JotForm Founder

    Answered by aytekin on June 09, 2010 at 02:54 AM
    Monhtly submission counts reset 1st day of every month. So, your counts were last reset on 1st of June.

    There seems to be a problem with the SSL submission counts. I added it to our bug list.

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    Answered by dipuhasan on May 20, 2017 at 06:39 AM
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    JotForm Support

    Answered by AIDAN on May 20, 2017 at 11:24 AM

    I will be addressing your request in this new thread: https://www.jotform.com/answers/1149886

    Thank you.