Plan Options

  • Philadelphia_Operations
    Asked on August 25, 2020 at 5:16 AM

    Hi, 


    We would like to have the Silver Plan and our company is currently based in Doha, Qatar. We would like to contact you via phone/email before proceeding with the plan.


    Your immediate response is highly appreciated.  


    Thank you

  • Ivaylo JotForm Support
    Replied on August 25, 2020 at 9:23 AM

    Unfortunately, we do not offer phone support. But we will be happy to address all your questions here.

    Please feel free to share all your questions and concerns in this ticket and we will try to help you.

    We will wait for your response.

  • Philadelphia_Operations
    Replied on August 26, 2020 at 6:14 AM

    Dear Aury,

     

    As I have been checking your website specifically your pricing page for your plans, I have seen some information that will need you clarification. (Bronze Plan)

     

    1.       What do you mean by Monthly Form Views? Does it mean the number of people who will receive the form link and will view it? (Please elaborate)

    2.       Is the available space for the forms stored on the account and not including the forms being submitted to the email?

    3.       What is the payment submissions for?

    4.       Can we add our company information like logo on the branding part?

     

    If you have any other information related to the questions above, kindly send it to us as well.

     

    Thank you again for your cooperation.

  • Ivaylo JotForm Support
    Replied on August 26, 2020 at 7:25 AM

    1. Form Views is the number of times your form can be viewed. Sometimes, it is also referred as impression and it is any type of loading the form. We have a separate guide that tackles it more in detail, you can check the link below:

    https://www.jotform.com/help/355-Form-View-Limits-What-Is-It-All-About

    I have moved your other questions to separate tickets here:

    https://www.jotform.com/answers/2537379-Is-the-available-space-for-the-forms-stored-on-the-account

    https://www.jotform.com/answers/2537381-What-is-the-payment-submissions-for

    https://www.jotform.com/answers/2537382-Can-we-add-our-company-information-like-logo-on-the-branding-part

    I will reply to these tickets shortly.