What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended!

    Asked by Lignelgbt on August 07, 2013 at 09:39 AM
    Page URL:

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    JotForm Support

    Answered by Welvin on August 07, 2013 at 01:18 PM


    We have reviewed your forms and decided to reactivate your account as we don't find any reason of the suspension. Just a few things to remember to avoid these from happening again, please refrain from adding these types of fields to your forms:

    1. Login Fields such as Username and Password

    2. Sign in fields such as us Account ID and Password

    3. Credit Card fields (manually collecting details using common fields such as textbox).


    In addition, please follow this recommendations:

    1. Please don't leave untitled forms

    2. Please don't create spam forms