HIPAA: How to change my account username?

  • Profile Image
    LLatini
    Asked on August 25, 2020 at 02:16 PM

    Please.... this is the second time now that I'm requesting to change my username. Please change it to DrRockman.

    It is currently set to LLatini

  • Profile Image
    Kevin_G
    Answered on August 25, 2020 at 06:44 PM

    I see indeed your other ticket where you received a response about why it's not possible to change your username, please check the response here: https://www.jotform.com/answers/2496673 

    In order to update your username, you will need to disable the HIPAA compliance, we will change the username and you can enable the HIPAA compliance again. 

    You can do this on the data section of your account settings, here is the direct link: https://www.jotform.com/myaccount/data 

    Thanks. 

  • Profile Image
    LLatini
    Answered on August 28, 2020 at 12:28 PM
    They sent me this. See if you can make sense of it
    Steve Rockman, PhD
    Clinical Psychologist
    Psy 14623
    Rockman Family Counseling Inc
    30011 Ivy Glenn Dr. Suite 107, Laguna Niguel‎ 92677
    4701 Von Karman, suite 328 Newport Beach, Ca 92660
    Phone (949)230-9602
    Fax (949)545-7035
    Email steverockman@sbcglobal.net
    Web rockmanthx.com
    ...
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    Bojan_J
    Answered on August 28, 2020 at 01:36 PM

    Greetings.

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