What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What will happen if a free account exceed the submissions limit?

    Asked by rrccit on August 07, 2013 at 11:15 AM

    Good Morning,

    A free account has 100 submissions per month.  What happens to any submissions over 100?  Do they just not get processed?

    Thank You,


  • Profile Image

    Answered by EliezerN on August 07, 2013 at 12:30 PM

    Thanks for contacting us.

    If you reach the 100 submissions as limit or if you exceed it, your forms will be unavailable and won't be able to receive any submission, and you will need to upgrade your account, you will need to get a subscription with one of our paid plan. You must  to be careful to not reach 100 submissions during the month if you don't wish to upgrade.

    If you need further assistance, please let us know.