Is the available space for the forms stored on the account

  • Profile Image
    Philadelphia_Operations
    Asked on August 26, 2020 at 07:16 AM
    2.       Is the available space for the forms stored on the account and not including the forms being submitted to the email?
  • Profile Image
    IvayloK
    Answered on August 26, 2020 at 07:42 AM

    The Upload Space limit refers to your forms, which uses a file upload field. The submissions can have file attachments on them and these files will take up the "Upload Space" limit. Please note that this does not reset. This is fixed. If you wish to free up your upload space, you can delete submissions, which have file uploads on them.

    In order to better understand your usage and limits, you can check this guide:

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Let us know if you need any further assistance.