I have an issue with condition to hide pages.

  • bclyman
    Asked on August 26, 2020 at 11:53 AM

    HI, I have a rule to hide a page when a specific answer is chosen, however the form gets stuck on a blank page and doesn't hide the page. Thanks

    Page URL: https://hipaa.jotform.com/200486048703049
  • Ashwin JotForm Support
    Replied on August 26, 2020 at 1:31 PM

    Have you solved this problem already? I cloned your form and tested it by filling up form fields, the page 8 was not shown and there was no blank page displayed. Please check the screenshot below:

    1598462958hidePage Screenshot 10

    Please test your form again and see if your form works as expected. If the issue persists, please share a screenshot of the data you input in form which will help us replicate the issue. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

  • bclyman
    Replied on August 26, 2020 at 3:28 PM

    Yes, I have fixed the issue.
    Ben Clyman