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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Coupon Code is a required field?

    Asked by arizhimani on August 07, 2013 at 04:25 PM

    My customers are required to select at least one product

    However, when my customers try to register without having a coupon code, it says that the field is empty and it does not allow them to register.

    Please advise!

    Page URL:

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    JotForm Support

    Answered by Mike_T on August 07, 2013 at 05:44 PM

    Thank you for contacting us.

    It is probably that some other product was set as required on form settings. I think that the Coupon field is not required, but there is a visual bug that is showing that field as required.

    You can inject the following CSS code to your form in order to remove the red highlight effect:

    .form-line-error #coupon-input {
    box-shadow: 0 0 0 black;
    border: 1px solid lightgray;

    I have also sent a ticket to our Development Team to remove that required effect.

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    JotForm Support

    Answered by NeilVicente on August 15, 2013 at 10:26 AM

    Fixed. Thank you for reporting this error.

    Best regards!