How can i reactive my account?

  • Darussalam
    Asked on August 26, 2020 at 8:06 PM
    Jotform Thread 2539005 Screenshot
  • Vick_W Jotform Support
    Replied on August 27, 2020 at 1:52 AM

    Hi there,

    I've sent a request to the Reviews team to check your account. I'll get back to you with an update as soon as I get their response.

    Thanks.

  • Vick_W Jotform Support
    Replied on August 28, 2020 at 7:05 AM

    Hi there,

    I've just received an update form the Reviews team. Unfortunately, we can not reactivate your account without verifying your affiliation with the logo being used. I would suggest you update your email address with a corporate email address that shows your affiliation with the copyright logo.

    You can send the proofs at reviewers@jotform.com. Once all the details are verified then we will be able to reactivate your account. 

    Please make sure that you include the ticket number 2539005 in the subject of the email.

    Thanks.