What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have paid for the upgrade but it is not reflecting on my JotForm Account

    Asked by marypreheimgroup on August 07, 2013 at 08:06 PM

    Good Afternoon,

    I upgraded my package to the $9.95/m option yet my profile is not reflecting it yet. Can you please confirm that my account has been properly upgraded?

    Thank you,

    Mary Preheim


  • Profile Image

    Answered by khrisell on August 08, 2013 at 03:36 AM


    Yes I can see that you have paid for a premium subscription.

    I have manually upgraded your account to premium.

    You should receive the receipt of your payment on this email address. marypreheim@gmail.com

    So from now on, the charges will be made on the 7th of each month only.

    If you have further questions or inquiry kindly let us know.

    Thank your for using JotForm.


  • Profile Image

    Answered by marypreheimgroup on August 08, 2013 at 11:31 AM
    Fantastic thank you for the extra help we really appreciate it!
    Have great day –Jessica

    003 - 8 x 10 Crop (320x400)
    Jessica Pillsbury
    Licensed Executive Assistant/Transaction Coordinator
    702-721-8801 Office | 702-992-7722 Direct
    800-318-6279 Fax

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    Mary Preheim Group | Realty Executives of Nevada
    2855 Saint Rose Parkway | Henderson, NV 89052
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