- volume556Asked on May 12, 2011 at 10:57 PM
- JotForm SupportNeilVicenteAnswered on May 12, 2011 at 11:18 PM
Your payment was made via Plimus, thus you need to log in to Plimus in order to update your billing information. To do so, you would need to look for your Plimus username in the email that was sent to you when you first signed up for your subscription.
Enter that username (a string of numbers) and the email address associated with your subscription in this password reset link. After receiving your password, log in to this page and then update your billing information as you wish.
Hope this post answers your question. If you have other queries or concerns, feel free to ask in this forum. Thank you.
- volume556Answered on May 12, 2011 at 11:27 PMGreat! Thanks!
- JotForm SupportNeilVicenteAnswered on May 12, 2011 at 11:35 PM
Glad to be of help.