What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to change my payment option of my subscription?

    Asked by taud on August 07, 2013 at 11:55 PM

    I guess I'm missing something, but when trying to setup a form to take an order, I can't seem to change my payment option.  Says I can only only have one option, but I can't find where to change that option.  Thanks in advance love the app!  - tcox

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    Answered by khrisell on August 08, 2013 at 04:39 AM


    I can see that you have not yet purchased any plan. I believe the only way you can pay your subscription is to pay via paypal or credit card. 

    Did I answer your inquiry correctly? If not can you ellaborate more. Can you provide more information of your inquiry. Because I am having trouble understanding it.


    Thank you and I will wait for your response to assist you further.