Smart PDF: Field Boxes and columns are merging

  • HAApplications
    Asked on August 27, 2020 at 4:10 AM

    Tried your tutorial. Most of the fields came through fine, but some of the field boxes merged into one large box and columns merging together. Also, the footer with our address was left justified and part of our logo split into two.

  • Jovanne JotForm Support
    Replied on August 27, 2020 at 8:29 AM

    Hi, thank you for reaching out to us.

    Can you please tell us the form in question so we can assist you properly?

    Please also note that when you upload your PDF, Smart PDF editor may not entirely copy all the layouts and styling from your original PDF, and some fields may not be detected as well. Unfortunately, if this happens, you can position and adjust the field connections manually, and try to add custom CSS coding to the Online Form.

    Guides: 
    How-to-Position-Fields-in-JotForm 
    How-to-Link-Your-Online-Form-Fields-with-PDF-Through-Smart-PDF-Forms
    How-to-Inject-Custom-CSS-Codes


    I hope this will help. Let us know if you need further assistance.