radio check boxes won't uncheck the selection

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    Asked on August 27, 2020 at 04:11 AM

    When a user fills in the radio check boxes ive set up - it won't let them uncheck them if they have made a mistake - what do i need to do to change this

    This is a re-post of a comment on How to Set Up the Configurable List Widget

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    Answered on August 27, 2020 at 08:55 AM

    Hi, thank you for contacting JotForm support.

    Are you perhaps referring to the Configuration List widget you've set up in the form 202382857015050?


    To select only one radio button, make sure you group the selections in one radio group. 

    Guide: How-to-Set-Up-the-Configurable-List-Widget

    I hope this will help. Let us know if you have further questions.