Is there any way to slow down the playback speed for shared videos?

  • Peter Harvest
    Asked on August 27, 2020 at 4:12 AM

    hello there,

    I've been off the air for a couple of weeks, getting back into all this fun stuff now :)

    I can't tell you all how much your assistance is ALWAYS appreciated, I hope you all get LOTS of sincere THANK YOU's.

    GENERAL QUESTION : Often, the responses I receive include a video showing what to do.

    Is there any way to slow down the playback speed ?

    I hope so . . .

    My HUGE thanks, as always.

    PeterH

  • Richie JotForm Support
    Replied on August 27, 2020 at 9:26 AM

    Thank you for the feedback. We are  always happy to help and assists.

    To clarify, are you referring to a help guide with a video or tickets?

    For tickets, we usually share only .gif images that is why there is no play back buttons but we will try to improve on this so that users would be able to stop and play anytime.


  • PHarvest
    Replied on September 2, 2020 at 6:40 AM

    Hi Richie

    Sorry for my delay.

    I mean help guide provided as response to a Question posted via the Forum, so I'm pretty sure I mean a ticket . . .  

    Regards 
    PeterH

  • Richie JotForm Support
    Replied on September 2, 2020 at 8:09 AM

    Thank you for getting back to us.

    Mostly, we are only sharing a work around using .gifs which has no option to slow the playback, not like videos.

    Example:

    Is there any way to slow down the playback speed for shared videos?  Image 10

    If you need further assistance, let us know.


  • PHarvest
    Replied on September 2, 2020 at 8:35 PM

    Thanks Richie

    well at least I know now :)


    Cheers
    PeteH