What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Email notification conditionsAsked by sklayman on August 08, 2013 at 07:14 AM
I have built a customer service form, where the user should choose which department is relevant to his question.
The notification should be sent to the relevant point of contact by a set of rules i created.
Apprently the conditions dont work and notificationa aren't being sent.
Could you please look into it?
Could you try using 1 notification action with the email addresses separated with a comma separator "," lnstead of 1 action for each email address. Like this example:
Hope it helps!
Please let us know if you need further assitance.