Email notification conditions

  • Profile Image
    sklayman
    Asked on August 08, 2013 at 07:14 AM

    Hi,

     

    I have built a customer service form, where the user should choose which department is relevant to his question.

    The notification should be sent to the relevant point of contact by a set of rules i created.

    Apprently the conditions dont work and notificationa aren't being sent.

     

    Could you please look into it?

    Thanks!

  • Profile Image
    guilledutra
    Answered on August 08, 2013 at 09:21 AM

    Hi,

    Could you try using 1 notification action with the email addresses separated with a comma separator ","  lnstead of 1 action for each email address. Like this example:

    Hope it helps!

    Please let us know if you need further assitance.

    Thanks!

  • Profile Image
    sklayman
    Answered on August 08, 2013 at 09:37 AM

    Thanks!!