- sklaymanAsked on August 08, 2013 at 07:14 AM
I have built a customer service form, where the user should choose which department is relevant to his question.
The notification should be sent to the relevant point of contact by a set of rules i created.
Apprently the conditions dont work and notificationa aren't being sent.
Could you please look into it?
- JotForm SupportguilledutraAnswered on August 08, 2013 at 09:21 AM
Could you try using 1 notification action with the email addresses separated with a comma separator "," lnstead of 1 action for each email address. Like this example:
Hope it helps!
Please let us know if you need further assitance.
- sklaymanAnswered on August 08, 2013 at 09:37 AM