how to scan a QR code and edit a field in submission

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    ericyth81
    Asked on August 27, 2020 at 11:54 AM

    dear support, i followed https://www.jotform.com/answers/1556944-JotForm-as-Event-Ticket-Check-In

    My process (all completed successfully):

    - user fills up form https://form.jotform.com/202394486380460 

    - form sent to eric@platinumpodium.com.my for approval (Approve/Deny)

    - entry is entered into report in grid listing https://www.jotform.com/grid/202394293283054 

    - approved submissions will receive a unique QR code


    my question/problem is on the day of the walk-in event, i want to SCAN the QR code and it should change the TICKET STATUS filed to TICKET USED. pls advise. tq

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    Richie_P
    Answered on August 27, 2020 at 03:08 PM

    You may use a condition when your QR reader is filled you update your dropdown option to used.

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    Here is a sample form :https://form.jotform.com/202396049455965

    You can test it out and let us know if this fits your requirements.

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    ericyth81
    Answered on August 28, 2020 at 05:05 AM

    sorry, i still don't get you. i manage to generate a unique QR code for each registrant, so when a registrant (Attendee A) walk up my event and show me the QR code, how can i scan it so it will update Attendee A's ticket status to TICKET USED? tq

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    Richie_P
    Answered on August 28, 2020 at 06:56 AM

    Unfortunately, you would need a QR reader widget to scan your dynamic QR code. It is also not possible to use a condition if a QR code is scanned.

     You would have to manually change the dropdown option when the QR code is scanned.