What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to use the Archive and Folder features?

    Asked by fastlanetravel on August 08, 2013 at 10:10 AM

    I see you have an archive feature, but have not figured out how to move anything there.


    I went to MY FORMS... I put a checkmark in the box next to the form... I clicked on ARCHIVE... nothing happens.

    Can you please point me to some instructions on how to manage forms?  Once archived, are they still accessible?


    Also, I made a folder... but again, not sure how to get anything into it.

    Let me know... 


    Thank you.


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    JotForm Support

    Answered by guilledutra on August 08, 2013 at 11:20 AM


    It should work, could you try Clearing your browser cache and cookies and trying again?

    an other way to move your forms is by dragging them up to the desired folder.

    Once the forms are archived they are accessible any time you want, also you can unarchive them.

    Please let us know if you need further assitance


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    Answered by passthepoker on October 25, 2014 at 02:50 AM

    The drag/drop not working for me at all on FF or Chrome.
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    Answered by Ben on October 25, 2014 at 05:44 AM

    Hi @passthepoker

    I have moved your query to a new thread where we will be providing you with the answer shortly.

    Please leave all future responses on this new thread. You can find it here: http://www.jotform.com/answers/449073

    Best Regards,