How do I know where payments are going?

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    dorranmarketinginc
    Asked on August 27, 2020 at 03:49 PM

    Our sign up form has a credit card processing, but I am not 100% that it goes to our square account as I never received confirmation. HELP!!

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    Kenneth_C
    Answered on August 27, 2020 at 08:22 PM

    Thank you for reaching support,

    If you are referring to your Upgrade payments, you may check your Jotform Account Invoices, to do so, kindly go to your SETTINGS > BILLINGS > INVOICE > View.

    If the payment was successful it will show up the billing tab, if not, only the upgrade page will be available.

    Here is the related Guide: https://www.jotform.com/help/329-How-to-Check-Invoices

    Best.