How to correct Invalid Form URL error?

  • Profile Image
    Annie
    Asked on August 08, 2013 at 11:03 AM

    Hello!  I'm getting this error message 

    Invalid Form URL,  This form is not available for this domain.  


    It gives the url to my jotform and when I click on it it will work. I just sent this to a friend to try and he got the same thing. 

    Can you help me, so that my friends/contacts don't get that error message?! 

    Your help is appreciated... this is a great service. 

     

    Many thanks,

    Annie 

  • Profile Image
    Welvin
    Answered on August 08, 2013 at 01:49 PM

    Hi Annie,

    Our preferred domain for your location (USA) is jotform.us so we advice you to use this. So yes, please get the correct URL per instructions on the screenshot attached to this post.

    Then login to your account using our joform.us domain so you won't keep on getting the error when viewing your form. Our system will automatically correct the form URL if you are in the right domain.

     

    Thanks