What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change my username

    Asked by umbro_32 on August 08, 2013 at 01:08 PM

    Hi there

    I am wondering, is there a way to change the user name on my account?  I am looking to transfer control to another person / account?

    I didn't want to transfer the forms, as we would have to reload everything, but wanted to change the user name and email addres.


    Thanks for you help.


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    Answered by pinoytech on August 08, 2013 at 03:33 PM

    Hi Larry,

    For changing account email address, please take a look a look at this video: http://www.screencast.com/t/Fd0xQvPB3ViB

    About changing account username, we can help you to do that. Just let us know your new account username.

    Thank you!

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    Answered by umbro_32 on August 09, 2013 at 09:45 AM
    thank you!can you change it to parksrecreation?
    if we change the user name, it will not affect our current forms or anything - correct?
    Date: Thu, 8 Aug 2013 15:33:24 -0400
    To: umbro_32@hotmail.com
    Subject: Re: change user name
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    Answered by khrisell on August 09, 2013 at 12:21 PM


    Yes you are right. Nothing will be deleted or changed.

    As per to your request, I have changed your account username to parksrecreation.

    Kindly let us know if there is anything else we could help you with.

    Thank you for using JotForm.

    Happy to help! :)

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    Answered by winstonroberts10 on September 05, 2013 at 12:27 PM


    I changed the email on my account to mhouse2014@gmail.com, but responses are still being sent to my previous email (winston.w.roberts@gmail.com)

     Also, I would like my username changed to morehouse2014. Thank you. 


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    JotForm Support

    Answered by EltonCris on September 05, 2013 at 01:24 PM


    I have responded to your thread here: http://www.jotform.com/answers/264661