PayPal Checkout: Unexpected error occurred control_paymentmethods

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    beyoutifulnailsbykatie
    Asked on August 28, 2020 at 09:25 AM

    Even though I've integrated PayPal Checkout into my form, I get the "unexpected error occured control_paymentmethod" error at the bottom of my form. Have I missed a step in setting up payments? Please advise. Thank you!

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    Bojan_J
    Answered on August 28, 2020 at 10:43 AM

    Greetings.

    I have checked the PayPal integration on your form, and it looks like the connection between JotFrom and PayPal broke. 

    Please try to connect again, and let us know if the problem is still present.

    Thank you for your cooperation. 

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    beyoutifulnailsbykatie
    Answered on August 28, 2020 at 11:44 AM

    Thank you Bojan_J!

    I reconnected the PayPal Connect, but when I preview the form, it says "Payment Methods Question Is Not Defined" at the bottom still. Where can I fix that?

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    BDAVID
    Answered on August 28, 2020 at 12:44 PM

    Hi, I have been able to reproduce the issue. I'll report this issue to our back-end team. You will be updated here.

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    beyoutifulnailsbykatie
    Answered on August 28, 2020 at 01:24 PM

    Thank you BDAVID!