Font color reverts back after saving, leaving page, and returning.

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    Asked on August 08, 2013 at 04:34 PM


    The hyperlink above is to a form I am working on currently. Each time I leave the page (after saving) it reverts back to orange from my color selection of blue.  I am using Firefox.

    Let me know if there is more information I could provide in order to satisfy this concern.

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    Answered on August 08, 2013 at 05:08 PM

    Thanks for contacting us.

    I checked your form and as you said it get back to orange color while in the form builder, but if you view it in real time, the font color is blue:




    Here is your form link: please check it, it is in blue, as you want.

    So, that's a function of the form builder, which help you to have a better visibility depending on the theme you are using.

    If you need further assistance, please let us know.


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    Answered on August 08, 2013 at 05:19 PM

    Respectfully, I disagree that it is a function of the form builder as font color changes back to blue on new field additions and after I edit an existing field.

    Additionally, I find that reading orange text on a light gray background actually has a negative effect on visibility. 

    Quite honestly, I am becoming increasingly frustrated with all of the glitches that I encounter when working through the build of a form. 

    Somewhat unrelated:

    I advocated JotForm to my company so that I could build forms independent from the internal web developers/IT teams.  While there are most definitely benefits to using JotForm over other competitors, I am puzzled as to why simple customization options are not built in and require CSS.

    Thank you for looking in to my challenge with the form builder.  CS 

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    Answered on August 08, 2013 at 05:51 PM

    Thank you for you input, it is most probably that we should fix that color issue.

    I have created a ticket about this and escalated it to our Development Team.

    As soon as we have any updates on this, we will let you know.