Can I still access form submissions if I downgrade my account?

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    hopetoliver
    Asked on August 28, 2020 at 01:44 PM

    if i downgrade will i still have access to view completed forms?

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    Welvin
    Answered on August 28, 2020 at 05:05 PM

    Our system will keep the list of forms you have. However, there is a Total Submissions Storage Limit, which is 500 only for the free plan. That means our system will delete your older submissions to keep you on this limit.

    Related guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.

    You may consider downloading the submissions first before downgrading.

    Thanks