Can I still access form submissions if I downgrade my account?

  • hopetoliver
    Asked on August 28, 2020 at 1:44 PM

    if i downgrade will i still have access to view completed forms?

  • Welvin Support Team Lead
    Replied on August 28, 2020 at 5:05 PM

    Our system will keep the list of forms you have. However, there is a Total Submissions Storage Limit, which is 500 only for the free plan. That means our system will delete your older submissions to keep you on this limit.

    Related guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.

    You may consider downloading the submissions first before downgrading.

    Thanks