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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The jotform is not looking good in internet explorer

    Asked by Deenigeechteron on May 13, 2011 at 10:57 AM

    I have a problemwith the viewing of the two forms i made. In safari and firefox its looking good but in internet explorer he doing something strange (see images).

    Is there anywone with an anwer to solve the problem?

    Thanks a lot,


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    JotForm Support

    Answered by NeilVicente on May 13, 2011 at 02:56 PM


    Adjust your form's width from 700 to something wider, say 750.

    To do so:

    1.  Click on Form Styles tab
    2.  Click the Form Width button

    3.  Adjust the width then click OK
    4.  Save your form

    I went out of my way and adjusted your form's width just to demonstrate how it's working perfect now. Take a look at your form and see what I mean.

    Let me know if there's anything else. Thank you for using Jotform.


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    Answered by Ron on May 16, 2011 at 07:57 AM

    Hi Neil,

    Thank you for answer but i change the setting and now the whole form is disappear in Explorer 8 ?

    Any idea?


    Note: i can't edit my forms since 10.00 AM?


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    JotForm Support

    Answered by NeilVicente on May 17, 2011 at 02:39 AM

    Hi Ron,

    There was an existing issue about the inability to edit forms. However, that has been taken care of and you should be able to edit your forms now.

    Your form is still up, but the whole page where it is embedded is now gone.  Did you delete your pages accidentally?

    Anyway, if ever you re-embed your form to the same page where it used to be, the problem with the appearance should not be existing because of the changes I made with your form.

    Let me know if you have follow up questions. We'll be awaiting your response. Thank you for using Jotform.


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    Answered by Deenigeechteron on May 17, 2011 at 06:09 AM

    Hi Niel,

    Thanks for answering. The problem is still there. In firefox and safari the forms looks very good but in Explorer (8) the whole form is not visible. http://www.frenkstoop.nl/offerte.html and http://www.frenkstoop.nl/vragenformulier.html

    Any idea?



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    Answered by allanftd on May 17, 2011 at 08:42 AM

    Hello Ron,

    I tried accessing your form on the webpages you mentioned and I was able to view it completely:

    Kindly try again and let us know if it works this time or not. Please also try using another computer and see how it goes.

    Thank you for using JotForm!