my collaborator says they cannot access my form?

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    viagroupinc
    Asked on August 28, 2020 at 11:25 PM

    my collaborator says they cannot access my form?



    This is a re-post of a comment on Understanding Form Collaboration

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    Vanessa_T
    Answered on August 29, 2020 at 01:45 AM

    I just tried your collaborator link in an incognito window and was able to access your form just fine.

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    Kindly ask your collaborators on the exact URL they are using and compare it to the actual collaborator link in case there has been a typo.

    Kindly share a screenshot as well on what do they see when using the collaborator link.

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)