my collaborator says they cannot access my form?

  • viagroupinc
    Asked on August 28, 2020 at 11:25 PM

    my collaborator says they cannot access my form?

  • Vanessa_T
    Replied on August 29, 2020 at 1:45 AM

    I just tried your collaborator link in an incognito window and was able to access your form just fine.

    1598679828B Screenshot 10

    Kindly ask your collaborators on the exact URL they are using and compare it to the actual collaborator link in case there has been a typo.

    Kindly share a screenshot as well on what do they see when using the collaborator link.

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)